Connected devices and limits by plan

In Account → Connected devices you see every place where your ORYKSA account is open and you can disconnect any of them.

How many devices each plan allows

• Free: up to 3 devices at the same time.
• Paid plans: up to 9 devices at the same time.
• Team plans: up to 9 devices per team member. Each person has their own limit.

What counts as a device

• The ORYKSA panel in each browser (Chrome, Edge, Safari and others).
• Each install of the ORYKSA app on a phone or tablet.
• The ORYKSA extension in each browser and the Windows app.
• Your connected Alexa (it counts as 1, however many Echo devices you have).
• A personal TV.

What does not count

• Channels: WhatsApp, Instagram, Messenger, Telegram, website chat and phone.
• API, MCP and connector integrations.
• Your business's customer-facing screens: the digital menu on a tablet, the kitchen TV, the order board and the hotel in-room concierge.
• Your customers: someone who scans the QR code and opens your menu does not sign in to your account.
• Devices unused for 30 days stop counting on their own.

If you reach the limit

When you sign in on a new device, ORYKSA shows the list of your devices with a Disconnect button on each one. Disconnect one and the new device gets in right away, without signing in again. Nobody is signed out unless you choose it. On the Free plan you can also upgrade to get more devices.

Disconnect one device or all of them

• Disconnect on a row: that device leaves your account and stops getting notifications.
• Disconnect all: your account signs out everywhere except the browser you are using.
• To use a disconnected device again, just sign in on it again.

New device alert

Every time a new device signs in to your account, you get a notification. If it wasn't you, disconnect that device in Account → Connected devices and change your password.