Data protection when using ORYKSA

ORYKSA gives your business an AI employee that answers your customers, organises your agenda and works with your tools. Whether it is replying on WhatsApp, booking a meeting or reading a document you send, ORYKSA is built so that your data stays yours.

To help protect your data, ORYKSA protects every account in the same way, from the first day and on every plan.

Important things to know

• Your account, your sign-in. You enter with your own ORYKSA account, the same single sign-in for the website, the apps and the extension. You can turn on two-step verification in Account.
• Your data is not used to train AI. Your prompts, your conversations, your files and your customers' messages are processed only to answer and to run the features you turned on. ORYKSA never uses them to train AI models.
• Only you see your conversations. Data is kept separate for each account. In Activities, the text of your customers' conversations stays hidden until you choose to show it, and you can hide it again at any time.
• Encrypted, in transit and at rest. Every connection uses HTTPS. The keys and passwords of your connectors are stored encrypted, and ORYKSA's own keys are kept in Microsoft Azure Key Vault.
• Hosted on Microsoft Azure. ORYKSA runs on Microsoft Azure servers, with a daily backup that is encrypted before it leaves the server.
• You stay in control. You decide which channels and connectors ORYKSA can use, you can pause the AI for any customer, and you can delete your account at any time in Account.
• European company, European rules. ORYKSA is a product of W8 Atlantic Unipessoal Lda, in Lisbon, Portugal, and follows the General Data Protection Regulation (GDPR). You can ask to see, correct or delete your data at [email protected].

The full details are in our Privacy Policy.