What counts as an interaction

Your plan includes a number of interactions per period. The rule is simple: every reply or piece of work produced by the AI counts as 1, whatever the channel. Your Billing → Usage statement lists each one by day and by type.

Customer channels
- WhatsApp, Telegram, website chat and the public API: 1 per AI reply.
- Phone calls: 1 per AI turn during the call (minimum 1 per call).
- Alexa and the app: 1 per AI reply.

Your own assistant
- The ORYKSA assistant on WhatsApp, in the app or in the browser extension: 1 per reply. Message drafts it writes for you count too.
- Browser agent in the extension: 1 per step the agent takes; other extension helpers (leads, plans, lists, spreadsheets, translations): 1 per AI call.
- Testing your AI in the dashboard: 1 per reply.

Internal AI work
- Internal message analysis (deciding what you asked for), booking summaries and profile text improvements: 1 each. They cost real AI processing, so they are billed like any other work.

Connectors with usage cost
- Tesla: 1 per call to the car (data read, command, wake-up).

Notifications
- Each alert sent by email, SMS or push: 1 each. The bell in the panel does not count. Choose what you get in Account → Notifications.

What does not count
- Messages you send yourself, dashboard pages and reports.

When the limit is reached, the AI pauses on every channel until the period renews or you upgrade in Billing.