Cancel your subscription

When you cancel an ORYKSA AI paid plan, the cancellation is scheduled for the END of the current billing period. You keep every feature until then: no proration, no clawback.

How to cancel:
1. Go to Billing (https://app.oryksa.com/billing).
2. In the 'Current plan' card, click 'Cancel subscription'.
3. Confirm. You'll see the exact end date.

Alternative: Stripe portal:
- On Billing, click 'Manage payment method' to open the Stripe portal.
- From there you can also cancel and download invoices.

What happens after the end date:
- Your account drops to Free. AI stops replying on customer channels.
- All your data, Brain knowledge, products, contacts, conversation history, connectors, stays. You can re-activate any time by picking a plan again.

Refunds: see the Refund Policy article. Cancellation does not automatically create a refund: they are separate processes.

Plan downgrade instead: if you want to keep using ORYKSA but on a cheaper plan, use 'Change plan' instead of 'Cancel'. The downgrade also takes effect at the next renewal.